Privacy Policy

Last updated: 4 July 2026

WanderWallet is owned and operated by Designed For Results Pty Ltd (ABN 99 682 428 904) ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, hold, use, and disclose personal information in connection with the WanderWallet mobile application and website (collectively, the "Service"). By using the Service, you consent to the practices described in this policy.

1. What Personal Information We Collect

We collect personal information that you voluntarily provide when you register for the Service, subscribe to a plan, or contact us. The personal information we may collect includes:

• Identity and contact data: first name, last name, email address, and telephone number.
• Account credentials: username and password (stored in encrypted form).
• Usage data: information about how you use the Service, including log data, device identifiers, IP address, browser type, pages visited, and time spent.
• Location data: approximate location if you enable location services to log trip stops or journal entries.
• User-generated content: expense records, journal entries, photos, notes, and other data you choose to save within the application. This content is entered entirely by you and is not verified, validated, or used for any financial advice or reporting purpose.

Important note on financial data: WanderWallet is a personal budgeting and expense-tracking tool. Any figures you enter — including amounts, budgets, and currency values — are user-generated data that you provide. We do not connect to your bank accounts, financial institutions, or payment systems, and we do not collect, store, or process actual financial account information. The app performs calculations based solely on what you enter.

We only collect sensitive information (within the meaning of the APPs) with your consent or as otherwise required or permitted by law.

2. How We Collect Personal Information

We collect personal information directly from you when you:

• create an account or complete a registration form;
• subscribe to a paid plan via our payment processor (Stripe);
• use features of the Service (such as logging expenses or writing journal entries);
• contact us by email, phone, or our contact form; or
• respond to surveys or provide feedback.

We may also collect information automatically via cookies, analytics tools, and similar technologies when you interact with our website or application. You can disable cookies in your browser settings, though some features may not function as intended.

3. Why We Collect and Use Your Personal Information

We collect and use your personal information only for purposes that are reasonably necessary for, or directly related to, our functions or activities, including to:

• provide, operate, and maintain the Service;
• create and manage your user account;
• process subscription payments and manage billing via Stripe;
• send transactional and service-related communications (such as account confirmations and invoices);
• send marketing and promotional communications where you have opted in (you may opt out at any time);
• improve, personalise, and expand the Service;
• understand and analyse how you use the Service;
• develop new products, services, and features;
• prevent fraud and ensure the security of the Service; and
• comply with our legal obligations.

4. Disclosure of Your Personal Information

We may share your personal information with third parties only in the following circumstances.

Service providers: We engage third-party vendors to perform services on our behalf. These parties are contractually obligated to protect your information and may only use it for the purposes for which it was disclosed. Key service providers include:

Travel companions: If you invite another user to share a trip, they will have access to the shared trip's budget and expense data as you have configured.

Legal requirements: We may disclose your information where required to do so by law, court order, or governmental authority, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers: In connection with any merger, sale of company assets, or acquisition, personal information may be transferred as a business asset, subject to confidentiality obligations.

We do not sell, trade, or otherwise transfer your personal information to third parties for their own marketing purposes without your consent.

Overseas disclosure: Some of our service providers are located overseas, including in the United States. Where we disclose personal information to overseas recipients, we take reasonable steps to ensure they handle it in a manner consistent with the APPs.

5. Payment Processing

Subscription payments are processed by Stripe, Inc., a third-party payment processor. When you subscribe to a paid plan, you will be directed to Stripe's secure checkout. WanderWallet does not store your full card number, CVV, or card expiration date. We only retain a Stripe customer identifier and subscription identifier for the purpose of managing your subscription. Stripe's privacy policy is available at https://stripe.com/au/privacy.

6. Data Security

We take reasonable technical and organisational steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include encryption in transit (TLS), encrypted storage, access controls, and regular security reviews.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. In the event of a data breach that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches (NDB) scheme.

7. Data Retention

We retain your personal information for as long as your account is active, as necessary to provide the Service, or as required by law. When your data is no longer needed, we will securely delete or de-identify it in accordance with our data retention schedule.

8. Your Rights and Accessing Your Information

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you;
• Correct personal information that is inaccurate, out of date, incomplete, irrelevant, or misleading;
• Request deletion of your account and associated personal data; and
• Opt out of direct marketing communications at any time.

To request deletion of your account and data, please email us at hello@wanderwallet.com.au with the subject line "Delete my account" and include the email address associated with your account. We will process your request within 30 days and confirm once deletion is complete.

To exercise any other rights, please contact us using the details in Section 11. We will respond within a reasonable time (generally 30 days). We may need to verify your identity before processing your request. In some circumstances we may refuse access or correction and, if so, will provide reasons.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Service and understand how visitors interact with our website. We may also use third-party analytics services (such as Google Analytics or Umami) which set their own cookies. You can disable cookies in your browser settings, though some features may not function as intended.

10. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@wanderwallet.com.au.

11. Complaints and Contact

If you believe we have breached your privacy or the Australian Privacy Principles, or if you have any questions or concerns about this Privacy Policy, please contact us in the first instance:

Email: hello@wanderwallet.com.au
Subject: Privacy enquiry

We will acknowledge your complaint within 5 business days and endeavour to resolve it within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date at the top. We encourage you to review this policy periodically.